*All custom orders are subject to additional prices. Orders for cake and or treats are recommended at least a 2 week notice in advance. Any request less than a two week notice may require a convenience fee. Order invoice must be paid in full at least 3 days prior to order pickup. A late fee will be applied on the second day the balance is not paid off and order is subject to cancellation and all payments are subject to forfeiture.
*Wedding cake orders must be paid in full 30 days prior to delivery date.
mommystouch214@gmail.com
(214) 815-6300
*Invoice Policy*
Most if not all of our clients are returning customers and are pretty familiar with our invoice policy. However if you are a new or potential client, you may easily over look the disclosure on the website concerning your invoice. If this is you no worries I got you covered!
All invoices are sent via PayPal at your request or only once you have agreed to terms for pricing and details of your order. Once your invoice has been sent it is due upon receipt. You are allowed up to 48 hours to make payment or the invoice will be marked as past due and will automatically cancel. The invoice will require a minimum payment amount due unless you have agreed to pay your total balance in full. This minimum payment amount is called a Retainer Fee. The amount is 50% of your order total and is non-refundable. All order totals under $100.00 must be paid in full at time of receipt. Once payment is processed your order is confirmed and the date is secured. I know there are times when we may experience some unforeseen circumstances. We believe in giving all our customers an equal opportunity to availability, therefore, we can only guarantee the date if payment has been confirmed.
If you agree to pay your invoice in full, the invoice will not allow you to pay anything other than or less than that amount. Please take note that once you have agreed to receive your invoice, after the 48 hour window to make payment for the minimum amount due has closed and the invoice displays “unpaid”, it will be canceled and you will have to resubmit your order request. The date you requested is subject to forfeiture and may no longer be available for booking. *Dates will not be held without confirmation of your retainer fee.
Order Request Form
* Please Include the date of your event, flavor, number of guests, color scheme/theme, and quantity. You may also email a photo for inspiration to mommystouch214@gmail.com. You will receive a follow-up email within 24 to 48 hours following your submission. Thank you for your inquiry, I look forward to Designing your sweets!